CUSTOMER STORY

Pricefx Unprofitable Account Agent: Proven Account Turnaround

 

See how the Pricefx Unprofitable Account Agent surfaced $1.2M+ in margin upside across five deployments by flagging negative-margin accounts.

 

By Garth Hoff • Michelle Duffy • Dr. Jan Wieneke

Results

$770K+
 
found in margin upside | chemicals
$450K+
 
found in margin upside | distribution
$50K+
 
found in margin upside | manufacturing
Bosch
CUSTOMER STORY

How Bosch cut quote cycle time by 70%

[Name], [Role] at Bosch, on replacing spreadsheets and giving sales the speed customers expect.
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person-dark  David Pacut, Pricefx, Senior brand and creative lead
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Agents Value Insights - Unprofitable account - Chem - 4
Agents Value Insights - Unprofitable account - Chem - 8
Agents Value Insights - Unprofitable account - Distrib - 3
Agents Value Insights - Unprofitable account - Distrib - 6
Agents Value Insights - Unprofitable account - Manuf - 2

Introduction

The Pricefx Unprofitable Account Agent aggregates margin performance by account and identifies customers that generate negative or sub-standard margins against segment benchmarks. The damage is usually scattered across many transactions and invisible in standard reports. The agent quantifies the revenue and profit at stake so teams can target corrections. Across five deployments in chemicals, distribution, and manufacturing, it identified $1.2M+ in combined margin upside potential. The result is a precise list of relationships to re-price, renegotiate, or restructure.

In this customer story for the Pricefx Unprofitable Account Agent, we will discuss:

  • the impact of the challenges that the Unprofitable Account Agent solves, such as:
    • Accounts that repeatedly buy at negative or very thin margins
    • Losses scattered across many transactions and invisible in standard reports
  • the real outcomes Pricing and Finance teams in chemicals, distribution, and manufacturing gained, including $1.2M+ in combined margin upside potential across five deployments.
  •  
The outcomes
As you'll learn, with the Pricefx Unprofitable Account Agent, you can identify negative- and thin-margin accounts against segment benchmarks, quantify the exact revenue and profit at stake, and prioritize the relationships to re-price or renegotiate first and so much more.

The story

“Bosch's pricing team was managing thousands ofSKUsacross regions in disconnected spreadsheets, withquoteturnaround taking days.”​

“The sales team was losing deals to faster competitors,evenwhen Bosch's pricing was more accurate.”​

“With Pricefx, Bosch centralised pricing logicandautomated approval workflows, replacing thespreadsheet-and-overrides cycle.”​

“Quote cycle time dropped 70%, from days to hours,withfull margin visibility for finance.”​

The story

“Bosch's pricing team was managing thousands ofSKUsacross regions in disconnected spreadsheets, withquoteturnaround taking days.”​

“The sales team was losing deals to faster competitors,evenwhen Bosch's pricing was more accurate.”​

“With Pricefx, Bosch centralised pricing logicandautomated approval workflows, replacing thespreadsheet-and-overrides cycle.”​

“Quote cycle time dropped 70%, from days to hours,withfull margin visibility for finance.”​

The story

“Bosch's pricing team was managing thousands ofSKUsacross regions in disconnected spreadsheets, withquoteturnaround taking days.”​
“The sales team was losing deals to faster competitors,evenwhen Bosch's pricing was more accurate.”​
“With Pricefx, Bosch centralised pricing logicandautomated approval workflows, replacing thespreadsheet-and-overrides cycle.”
“With Pricefx, Bosch centralised pricing logicandautomated approval workflows, replacing thespreadsheet-and-overrides cycle.”

Frequently asked questions

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Authors
Garth Hoff smiling in a professional headshot, wearing glasses and a striped collared shirt
Garth Hoff

Senior Director, Segment Marketing, Pricefx

Garth Hoff is a 15-year veteran of the pricing industry. He has real-world practitioner experience as a Director of Pricing Strategy, and also pricing software and services leadership experience leading solutions, strategy, sales, product management, and marketing teams. His experience encompasses products, services, B2B, B2C, and e-commerce functions at Ascend Performance Materials, IHS Markit, PROS Revenue Management, Orbitz.com, United Airlines, and General Motors – Delphi Automotive Systems. In his current role at Pricefx, Garth focuses on providing companies with a future vision of what is possible with pricing software while also helping them to make the best possible decision when investing in software.
Michelle Duffy Customer story headshot of a smiling person
Michelle Duffy

Senior Director, Value, Pricefx

Michelle Duffy leads enterprise value strategy at Pricefx, positioning measurable business impact as a core driver of the company’s revenue engine. Her path at Pricefx spans the business: part of the Agents research work, industry advisor for the distribution and high-tech verticals, and solution strategist before taking the lead on value and impact. Before Pricefx, she spent more than a decade in pricing and commercial roles at Digi-Key Electronics. Based in Thief River Falls, Minnesota, and a University of North Dakota alum, Michelle writes on value realization, AI in pricing, and the distribution industry.
Dr. Jan Wieneke smiling in front of the white wall wearing shirt.
Dr. Jan Wieneke

Industry Advisor, Pricefx

Dr. Jan Wieneke is an Industry Advisor at Pricefx, focused on the manufacturing sector. He brings a rare mix of academic depth and hands-on pricing leadership, having held senior global pricing roles at Envalior and LANXESS and worked as a strategic pricing consultant across B2B, B2C, and consulting. He holds a doctorate (Dr. rer. pol.) in experimental economics from Bielefeld University, where his research explored decision-making and behavioral strategy. Based near Düsseldorf, Germany, he writes on pricing in manufacturing and the practical side of pricing strategy.